FAQ
Frequently Asked Questions (FAQs)
1. Are your products safe to use?
Yes. Our products are manufactured in certified facilities following strict quality and hygiene standards. Applicable products comply with relevant regulatory guidelines and quality standards.
2. Are your supplements FSSAI compliant?
Yes, all applicable nutritional and health supplement products are manufactured in compliance with FSSAI guidelines.
3. How should I use the products?
Usage instructions are clearly mentioned on the product packaging and product page. Please follow the recommended directions for best results.
4. How long does it take to see results?
Results may vary from person to person depending on lifestyle, body type, consistency of use, and individual conditions. Regular usage as directed is recommended.
5. Are there any side effects?
Our products are made using carefully selected ingredients and are generally safe when used as directed. However, individuals with allergies, medical conditions, or sensitivities should consult a healthcare professional before use.
6. How can I place an order?
You can place an order directly through our website by selecting your desired products, adding them to the cart, and completing the checkout process.
7. What payment methods do you accept?
We accept secure online payment methods including UPI, Debit Cards, Credit Cards, Net Banking, and other payment options available during checkout.
8. How long does shipping take?
Orders are generally processed within 1–3 business days and delivered within 3–7 business days depending on the delivery location.
9. How can I track my order?
Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.
10. What should I do if I receive a damaged or wrong product?
Please contact our customer support team within 48 hours of delivery with clear photos or videos of the package and product for assistance.
11. Do you accept returns or refunds?
Returns, replacements, or refunds are considered only in genuine cases such as damaged, defective, expired, or incorrect products, subject to verification and approval.
12. How can I contact customer support?
You can contact us through the Contact Us page, email, or customer support number mentioned on our website.