Shipping policy

Upon placing an order with DEARHEALS Wellness Company, our team promptly begins processing and preparing your items for shipment within 1–2 business days, excluding weekends and public holidays.

We kindly request that customers consider this processing timeframe when estimating delivery dates.

To accommodate your preferences, we offer multiple shipping options during the checkout process. Shipping charges are calculated based on the selected shipping method, the weight of the items, and the delivery destination.

A detailed breakdown of shipping costs will be displayed at checkout prior to order confirmation.

Once your order has been dispatched, you will receive a confirmation email containing a tracking number, enabling you to monitor your shipment in real time.

Should you have any questions or encounter any issues regarding your shipment, our dedicated customer support team is readily available to assist you. At Dearheals Wellness Company, customer satisfaction remains our highest priority, and we are committed to ensuring a seamless and satisfactory shopping experience.