terms of service
Terms & Conditions
Welcome to the website of DEARHEALS Wellness Pvt. Ltd.. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.
If you do not agree with these terms, please do not use this website.
1. General
The content provided on this website is for general informational and shopping purposes only.
We reserve the right to modify, update, or discontinue any part of the website, products, services, policies, or these Terms & Conditions at any time without prior notice.
2. Product Information
We strive to ensure that all product descriptions, images, pricing, and information displayed on the website are accurate. However, errors or variations may occasionally occur.
Product images are for representation purposes only and actual packaging may vary slightly.
Results from wellness, nutrition, personal care, or skincare products may vary from person to person.
3. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Applicable taxes and shipping charges may be added during checkout.
Payments are processed through secure third-party payment gateways.
We reserve the right to change product pricing at any time without prior notice.
4. Orders & Acceptance
Placement of an order does not guarantee acceptance of the order.
DEARHEALS Wellness Pvt. Ltd. reserves the right to refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraud, or operational issues.
5. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances.
Delays caused by logistics partners or events beyond our control shall not make us liable for compensation.
6. Returns, Refunds & Cancellation
Returns, refunds, replacements, and cancellations are governed by our respective policies available on the website.
Customers are advised to read those policies carefully before placing orders.
7. User Responsibilities
By using this website, you agree:
Not to misuse the website or attempt unauthorized access
Not to provide false or misleading information
Not to use the website for unlawful or fraudulent activities
To maintain confidentiality of your account credentials
8. Intellectual Property
All website content including text, logos, images, graphics, product names, designs, and trademarks are the property of DEARHEALS Wellness Pvt. Ltd. and are protected under applicable intellectual property laws.
Unauthorized use, copying, or reproduction is prohibited.
9. Health Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically stated.
Customers should consult a qualified healthcare professional before using any supplement or wellness product, especially in cases of pregnancy, medical conditions, or ongoing treatment.
10. Limitation of Liability
DEARHEALS Wellness Pvt. Ltd. shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
11. Privacy
Use of customer information is governed by our Privacy Policy available on the website.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.
13. Contact Us
For any questions or concerns regarding these Terms & Conditions, customers may contact us through the Contact Us page available on our website.